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Our Warranty

BOOTH LIFETIME WARRANTY:
DM Seating Mfg. warrants all DM Seating booth product frames, webbing and construction to be free of manufacturer defects for the life of the product. DM Seating’s warranty responsibility is limited to the cost of replacement or repair (at DM Seating’ discretion) of the DM Seating Mfg. products. FOB Marietta, GA.  Note: Upholstery and foam are covered via (if any) original manufacturer’s warranties only.

CHAIR, BARSTOOL, TOP and BASE
1 YEAR LIMITED WARRANTY: DM Seating Mfg. warrants all chair frames, barstool frames, tops and bases purchased via DM Seating Mfg., to be free of manufacturer defects for the life of the product. DM Seating’s warranty responsibility is limited to the cost of replacement or repair (at DM Seating’ discretion) of the DM Seating Mfg. products. FOB Marietta, GA. Note: Upholstery and foam are covered via (if any) original manufacturer’s warranties only.

NON-WARRANTY RETURNS: Used or custom products cannot be returned. No product may be returned for credit or exchange without prior written authorization from DM Seating Mfg.. Approved returns are subject to a minimum restocking and handling fee of 25%, and freight prepaid.

WOOD STANDARDS & REGULATIONS: U.S. Commercial Standards/Regulations require us to advise the customer that a wood product may experience some degree of warpage and thickness variation. We do not warranty warpage.

WARRANTY CLAIMS: DM Seating Mfg. is not responsible for warranty claims reported after 30 days from first recognition of the issue by the enduser. Once a claim is processed, DM Seating will work directly with the enduser to satisfy all warranty claims. All warranty claims must be provided in writing on a DM Seating Mfg. Warranty Evaluation form.  In all cases, normal wear and tear is not covered by the warranties.